JamGolf love it guarantee - Golf clubs 60 day exchange

Exclusive to JamGolf - The 60 day 'LOVE IT' GUARANTEE applies to all new standard specification golf clubs bought through our website where the Love It Icon is displayed.
(Please note sale items and Interest Free Credit items are not included )

No matter how many times you have played golf with your new purchase, whether it's a set of irons, a driver or a putter - if you are in any way unhappy with your purchase then we will take it back and offer you CREDIT of the FULL PURCHASE PRICE.

ALL RETURNS MUST BE CONFIRMED BY EMAIL BEFORE SENDING BACK TO US

If you want to take advantage of this guarantee please send an email to [email protected] with details and date of order and your name, address and a contact telephone number. One of our PGA professionals will then call you to facilitate the exchange. Please ensure the following conditions have been met before sending any goods back.

There is no limit to how many times the clubs have been used so long as they are received by us within the 60 day period subject to the following conditions:

• Clubs have not been damaged other than normal wear and tear on the golf course
• Clubs can not show any sky marks on the top edge of all metal woods and hybrids
• Only one return allowed under this scheme per household or cardholder
• Clubs must be received within 59 days of original transaction
• Offer does NOT apply to custom fit sets or package sets
• Goods must be sent back to us at your cost
• Clubs must have been bought at full retail price, Price match guarantee clubs not included
• 60 Day returns can only be used against new products.

This does not affect your statutory rights.

Get the Best Deal at JamGolf

We want you to get the best deal you can on golf clubs, clothing, accessories or anything else you find at JamGolf. To make sure this happens, we're willing to drop our price to match that of our competitors should you find the same item elsewhere with a lower price tag. Of course, as always, there are some conditions attached to this offer, but we want you to shop with JamGolf as we feel we are the best at what we do, and our Trustpilot rating backs that up.

We didn't get to the top of our field easily, and staying here is a constant battle, which is why we want you to have the best possible experience when buying new golf clubs or anything else from us.

How to price match at JamGolf

If you find the same item for sale at a lower price elsewhere, get in touch before you place your order and tell us where you found it. If your request meets our criteria below, we'll do one of two things:

• We'll match the price. You buy the item from us at the competitor's price.
• Or, if we can't match it, we'll give you £100 credit. You buy the item from us at our price, and we'll add £100 credit to your JamGolf account to spend online.

Whether we match the price or offer credit is at JamGolf's discretion.

Conditions

• Price match requests must be made before you place your order; we can't price match or issue credit on items already purchased
• The item must be identical (same model, specification and condition)
• It must be in stock at the competitor
• Auction sites and online marketplaces are excluded
• The competitor's price must not include any discount or voucher codes
• Account credit is only issued once you've purchased the item from JamGolf, and can only be used on jamgolf.com
• All price match decisions are at JamGolf's discretion

Questions?

If you have any questions about this offer or anything else to do with JamGolf, give us a call on 03330 607141, email [email protected] or use our live chat.

Shipping Options

We use three courier services - DPD, DHL and Royal Mail Special Delivery.

Most items will be sent via DPD.

Delivery Options

UK 5-7 Working Days - Free (On orders over £40*)

UK 2-3 Working Days - £5.95 (On orders over £40*)

UK Next Working Day (On orders over £40*, ordered before 2pm) - £6.95

*For orders under £40 a £2 surcharge is applied.

EU Shipping - Free on orders over £50 (£15 for orders under £50)

Please note any orders placed on weekends or bank/public holidays will be dispatched the next working day.